This report shows all credit card transactions for your clients (e.g. payments for services). It allows you to quickly see the fees for each transaction, along with the gross deposit amount and net amount after processing fees. It also allows you to void pending charges and refund settled charges.
The credit card charges report reflects your individual transactions and net amount, per transaction. Your bank account will reflect the gross sum of transaction deposits, fees, and refunds (when applicable) as separate gross transactions. Fees are debited 1 to 3 business days after the gross deposit has settled.
The daily gross sum deposited into you bank account will reflect all successful transactions processed before 4 PM, CT. Any successful charges after that time will be lumped with the following day's transactions. Corresponding fees will also be lumped for all successful transactions processed before 4 PM, CT.
The "Fee" column reflects the total fee for each individual transaction. Below is how to access this report.
- Go to Reports > Billing > Credit Card Charges
2) You can filter on the transaction date and/or disbursement date. You can also search for a specific client and filter on a Transaction Status.
What is TRX#?
This is the transaction number associated with the transaction. If a transaction is refunded a new transaction with a new number will appear. Each transaction will reference the other parter transaction.
What is TRX date?
This is the date of the transaction.
What is TRX time?
This is the time of day the transaction took place.
What is Status?
- Pending/Submitted: A pending transaction that has been authorized but not yet settled.
- Authorized: An authorized transaction is an approved transaction.
- Settled: A settled transaction has been batched or completed. The merchant (you) will be funded and the transaction will post to the cardholders account (client).
- Refund: Funds that were returned to a cardholder's account.
What is Disbursement Date?
- Disbursement date is the date that the payment was deposited into your account.
*** Use this with our Understanding Credit Card Deposits and Processing Fee Withdraws article to help you reconcile your bank statements.