Permissions

Users with Organization Administrator level permissions can cancel their TheraNest subscription at anytime. 

Before You Begin

Don't want to cancel and just need a break?
Click here to suspend your subscription. 

Is your practice closing and you need TheraNest to store your data?
Subscribe to our archive plan. 

Cancel Your Subscription

  1. Click on Organization from the primary navigation bar
  2. Navigate and click on Manage Subscription from the side menu
  3. Click on the red Cancel Subscription button located in the right corner
  4. Choose cancellation reason and provide details if prompted.
  5. Click Cancel Subscription

Cancelling your TheraNest subscription does not cancel your add-on subscriptions. If you've subscribed to the Client Portal, Wiley, or Telehealth be sure to go to each tab to cancel those add-on subscriptions as well. 

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