Users with Organization Administrator level permissions can cancel their TheraNest subscription at anytime.
Before You Begin
Don't want to cancel and just need a break?
Click here to suspend your subscription.
Is your practice closing and you need TheraNest to store your data?
Subscribe to our archive plan.
Cancel Your Subscription
- Click on Organization from the primary navigation bar
- Navigate and click on Manage Subscription from the side menu
- Click on the red Cancel Subscription button located in the right corner
- Choose cancellation reason and provide details if prompted.
- Click Cancel Subscription
Cancelling your TheraNest subscription does not cancel your add-on subscriptions. If you've subscribed to the Client Portal, Wiley, or Telehealth be sure to go to each tab to cancel those add-on subscriptions as well.