We love our customers at TheraNest and we want them to succeed!
We offer several ways to get the answer to your questions.

Our support hours are Monday - Friday, 7 AM - 7 PM, CT.

Need an answer right now and can't find it via on demand training or support article

Give us a Call

You can call us at 1-800-867-7405
Sales is option 1
TheraNest Support is option 2
Insurance Billing Support is option 3
Credit Card Processing is option 4

If we're busy helping other customers and can't take your call, please leave us a detailed voicemail to help expedite a solution!
We strive to return your call within the hour.  
If you're in and out of session, just let us know your timezone and preferred call back timeframes or submit a request to schedule a call in a time that works best for you. 

Send us a Message

In every TheraNest account, in the bottom right corner, there is a convenient Get Help button! Click this button to send us an in-app message so you never have to leave your TheraNest account to get the help you need.
This is not a live chat but a way to reach out to support without leaving TheraNest! 

Most of the time your answer can be solved with a suggested article or on demand Training! 

Email us at support@theranest.com

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