TheraNest users subscribed to Telehealth can share their screen with their clients and vice versa! 

Before You Begin:

Provider and Client(s for group) must ensure they are using the required devices and browsers for Telehealth. 

Apple iOS
At this time although TheraNest users can conduct Telehealth sessions from Safari on their iPhone OR iPad they are not able to share their iPhone screen. However, if a client is on a desktop computer that meet the requirements they can share their screen with you and you'll be able to view it. 

Chrome Browser:

  1. Start Telehealth Session
  2. Click the Start Sharing button on the Telehealth window
  3.  A "Share your screen" window will appear. Choose the screen, application, or Chrome tab you'd like to share. 

End Result: your client will see that desired screen. 

IMPORTANT NOTE: If you plan to share your TheraNest screen please be aware of the very high risk of a HIPAA violation.  

Stop Sharing 

Click the Stop Sharing button in the Telehealth window to stop sharing your screen. While you're sharing, this button is red. When not sharing the Start Sharing button appears in blue, and the other person on the call can now share their screen if they meet the system requirements.

Firefox Browser:

  1. Start Telehealth Session
  2. Click the Start Sharing button on the Telehealth window
  3. The first time you use screen sharing via Firefox, the browser will ask for permission to share your screen. Click the Allow button.
  4. You'll see a window containing either your desktop or the document you chose to share; the other person will see you moving around this screen.

IMPORTANT NOTE: If you plan to share your TheraNest screen please be aware of the very high risk of a HIPAA violation.  

Stop Sharing 

Click the Stop Sharing button in the Telehealth window to stop sharing your screen. While you're sharing, this button is red. When not sharing the Start Sharing button appears in blue, and the other person on the call can now share their screen if they meet the system requirements.

Tags: Teletherapy

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