You may be wondering what your enrollment status is after completing the enrollment forms for yourself or your providers. Within 1-10 business days your enrollment survey will be sent over to Madaket, a 3rd party automation service that helps us get you enrolled faster.
If you had to complete additional forms by Madaket they will send them to the payer. Once the forms reach the payer the payer can take anywhere from 1-45 business days to approve or reject your enrollment. The average is 20 business days but the industry as a whole is experiencing a delay since the industry as a whole is leaving Office Ally. Because the time varies from payer to payer, we suggest NOT holding on to claims till you're approved.
You can check the claim status page for your enrollment status.
- Click on Organization in the primary navigation bar.
- In the sidebar menu click Claim service
- You will see your payers listed with their status
Reach out to the payer if you feel it's been too long on your ERA enrollment. It can take up to 60 days for approval. TheraNest will not be able to provide you a status on your ERA Enrollment.