The Enrollment Survey is the form you complete in TheraNest under Organization > Claims Service. 

I completed the Enrollment Survey, how will I know if Apex EDI has received it?

If you got to the “Thank You” page, then your form was successfully submitted. You will also receive a confirmation email within 24 hours. 

If the payers you selected required enrollment, you may receive  emails from with instructions on how to complete any additional forms. These emails will typically come within 10 days.

How long will it take to get forms from Madaket?

Depending on the insurance companies you are enrolling with, you will see forms within 7-10 days after your initial submission.  

Once I fill out the forms, how long will it take for my enrollment to be approved?

Enrollment times can vary depending on the insurance company.  Some online applications have an immediate approval time, while others can take longer than 45 days.  The average time for approval is 20 business days. 

Can I get ERAs for insurance companies I am not credentialed with?


Additional FAQ Articles:

Madaket From FAQs
Accepted Enrollment FAQs
Enrollment Rejection FAQs
What is My Enrollment Status

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