If you're already submitting claims through TheraNest using a different clearinghouse or if you've already requested Insurance Claim Service and wish to switch to Apex EDI please know Apex Enrollment will be available to you soon. 

When will I find out if my enrollment Accepts?

Enrollment times can vary depending on the insurance company.  Some online applications have an immediate approval time, while others can take longer than 45 days.  The average time for approval is 10-20 business days.  Click here to see what payers you'll have to wait for approval for. 

How will I know if my enrollment is accepted.
You will receive an email from TheraNest.

Will I get my ERAs for old claims that I submitted before I signed up with TheraNest?

We support all ERAs for any claims you submitted from TheraNest.  If you submitted claims outside of TheraNest, those ERAs will not pull into your account.

Additional FAQ Articles:

Enrollment Survey FAQs
Madaket From FAQs
Enrollment Rejection FAQs
What is My Enrollment Status

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