If you're already submitting claims through TheraNest using a different clearinghouse or if you've already requested Insurance Claim Service and wish to switch to Apex EDI please know Apex Enrollment will be available to you soon. .
Enrollment can be automatic but it can also be manual. Manual meaning that the insurance company (payer) must approve the movement of claims or ERAs to/from TheraNest. Below you will find a list of payers that do require manual enrollment. This means you will need to wait till you receive approval from them before you can start submitting claims using Apex Clearinghouse. We advise that you do NOT hold on to claims while awaiting approval. The approval process can take up to 45 business days.