If you have requested to receive a Reset Password email for your client portal account and didn't receive one there can be a few different things you'll need to check: 

  1. With many automated emails they could end up in your Spam or Junk folder. Be sure to check those folders. 
  2. Make sure you're entering in the email address your provider has on file for you. Feel free to call your provider and check that they have the correct email address on file for you. If you've changed your email address let your provider know so they can update your account. We will only send a reset password email to those who have an account. 

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