You must have Billing permissions to view claim history.

Before You Begin

Claim history is a feature for TheraNest customers who submit claims through the Apex Clearinghouse. If you do not submit through Apex and wish to click here to learn how to switch. 

We cannot view the claim history of claims that are in "Awaiting Submission." 

View Claim History

  1. Click on Billing in the primary navigation bar.
  2. In the sidebar menu click Claims
  3. Navigate to the tab where your claim currently resides. 
  4. Find you claim and click the Actions button.
  5. Choose View Claim History from the dropdown.

Did this answer your question?