Permissions

You must have Billing Permissions to view and correct claims

Rejection

REJECTION: The payer address you are using has been marked as invalid in the Apex system. Please verify the address with the payer and correct the address.. Payer Address Line 1 is missing or invalid.. Payer City is missing or invalid.. Payer State is missing or invalid.. Payer Zip Code is missing or invalid

What to do

The payer ID that you are using has been marked as invalid in the Apex system.

Please search the Apex payer list for the correct payer ID and update your TheraNest account. 

Make correction and resubmit the claim

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