Permission

You must have Billing permission to view or correct a claim

Rejection

Status Details - Category Code: (A8) Acknowledgement / Rejected for relational field in error., Status: Submitter not approved for electronic claim submissions on behalf of this entity., Entity: Submitter (41). Status Details - Category Code: (A8) Acknowledgement / Rejected for relational field in error., Status: Entity's National Provider Identifier (NPI), Entity: BillingProvider (85)

What to do:

EDI Enrollment with the Payer.
This insurance requires EDI enrollment to be complete before electronic claims will be accepted. The Billing Provider (box 33 on the CMS-1500) has not been approved to submit claims to this provider. You can get EDI enrollment started by following the steps in this article. 

If you have already submitted enrollment for this payer you can check on the status by going to Organization > Claims Service. 

After you've made you corrections you'll want to resubmit the claim. 

Did this answer your question?