You must have Billing Permissions to view and correct a claim. 


Status Details - Category Code: (A7) The claim/encounter has invalid information as specified in the Status details and has been rejected., Status: Entity's National Provider Identifier (NPI), Entity: Rendering Provider (82)

What to do

The claim is missing the Rendering Provider. To include the Rendering Provider on your claims please adjust your EDI File Settings. 

You can do this by going to Billing > Insurers > Edit.
Check the first four EDI file settings and click Save. 

To learn more about EDI file settings click here.
After you've made you corrections you'll want to resubmit the claim. 

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