Permissions

You must have Billing permissions to view and correct a claim. 

Rejection

REF02_ReferenceIdentification length outside range of (1, 9) Loop 2010AA - REF*SY*0831680510~  - (field number 2)

What to do

Your tax ID has too many numbers. You need to edit them in the payers section of TheraNest. 

Click Billing > Insurers > edit next to the payer to correct. 

After you've made your corrections you can resubmit the claim
Resubmit for Apex Clearinghouse
Resubmit for other Clearinghouse

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