This claim scrub indicates that the Referring Provider you have listed is the same as either the Billing Provider or Rendering Provider on the claim.
This field is meant to show who referred the client to you - if required by the insurance. Therefore is cannot be the same as the Billing or Rendering.
You can edit or remove this information:
- Navigate to the desired client's Bill to and Insurance tab
- Scroll toward the bottom of the page.
- Here you can remove or change the Referring name and NPI
- Be sure to save your changes.