Billing

TheraNest Support avatar Brooke Ziegler avatar Lauren Smith avatar +1
34 articles in this collection
Written by TheraNest Support, Brooke Ziegler, Lauren Smith and 1 other

Edit Insurance Type for Active Insurance Plans

TheraNest users can edit active insurers to change their type.
Lauren Smith avatar
Written by Lauren Smith
Updated this week

Mark Insurance as Inactive

TheraNest users can mark insurance as inactive on the Bill to & Insurance Info Tab
Lauren Smith avatar
Written by Lauren Smith
Updated this week

What is a Payer ID?

This article explains how Payer IDs factor into the insurance billing cycle.
Sage Appel avatar
Written by Sage Appel
Updated over a week ago

How to Edit a Payer ID

This article explains how to change the Payer ID for an Insurance Payer.
Sage Appel avatar
Written by Sage Appel
Updated over a week ago

Billing Setup

Article contains videos to help setup your Billing with TheraNest!
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

Wrong "Send Payments to" Address is Printing on Billing Documents

This article explains the "Send Payments To" section, which affects which address showing on claims, statements, and invoices.
TheraNest Support avatar
Written by TheraNest Support
Updated over a week ago

Claim File Indicator Rejection (OF)

A common claim rejection with an easy fix
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Missing or Invalid Rendering Provider Rejected Claim

A common claim rejection and how to easily fix it in TheraNest
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

How to Edit an Invoice

If changes need to be made to an existing invoice this article will walk you through how to accomplish those steps.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Add Payers to TheraNest

Article walks through how to add payers in the insurers section of TheraNest
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

Insurance Information Verified By is Wrong

On the Bill to & Insurance info tab of a client the Verified By drop down can reset to select in a special circumstance
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Include Superbill-level Details on Batch Statements

TheraNest allows for you to create statements in batches. The batch process also allows for superbill level details.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Show Superbill-Level Details on a Statement

The individual client statement allows for some customization including showing superbill level details.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Create Client Statements in Batches

Create statements for multiple clients at once using the Batch Statements tool
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Create Client Statements

This article covers how to create individual client billing statements
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

How to Edit a Payment

Editing applied and unapplied payments.
TheraNest Support avatar
Written by TheraNest Support
Updated over a week ago

Preferred Name Not Printing on Billing Documentation

When printing an invoice, statement, and or superbill a client's preferred name will not print.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

What does the Green "Billed" Tag on the Calendar Mean?

Article covers why TheraNest users see appointments on the calendar with a tag "Billed."
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

What Happens to Claims Once They Leave TheraNest

The life of your claims once they leave TheraNest
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Submitting Claims With A Supervisor

How to complete box 17 to populate Supervisor information
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Common Claim Rejections and How to Troubleshoot them

Here are some common claim rejections and tips on how to fix them
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Office Ally Claims: Checking Claim Status

How to check on the status of your claims after submitting to Office Ally
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

How To Setup EDI File Settings

Make sure your electronic claims contain the correct information by configuring your EDI File Settings
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

How to Set a Reauthorization Reminder

TheraNest users can use this field to count down the number of sessions a client has been authorized for.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

Where to Add Modifiers for CPT Codes

Some insurance payers require modifiers to be added to CPT codes or service types. Read the article to find out how.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

Bill to and Insurance Info Tab Setup

How to enter your client's insurance information
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated this week

How to Delete a Payment from the Client's Ledger

The following article describes how to delete a payment from a client's ledger.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

Submitting Fully Paid Invoices Electronically Through TheraNest

How to get a fully paid invoice submitted electronically through TheraNest to your clearinghouse
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Submitting Out of Network Claims in TheraNest

How to setup a client's account to submit out of network claims to insurance
Brooke Ziegler avatar
Written by Brooke Ziegler
Updated over a week ago

Diagnostic Code is Blank on the Superbill

Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

No diagnostic codes found in the notes for (date) session. Make sure the session has progress notes for the date and time of the session.

This error can come up when checking claims before submitting them to the clearing house.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

The Payment Number Entered is a Duplicate and Has Been Saved to Other Payment(s)

TheraNest allows for you to apply the same payment number to multiple different payments.
Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago

CMS1500 Claim Form Guide

Lauren Smith avatar
Written by Lauren Smith
Updated over a week ago