What does a Return on my Merchant Account mean?

Article explains what a return is and how they can occur

Written by Katie Dougherty
Updated over a week ago

Video: Process Credit Cards with TheraNest

Article covers the features and options of processing credit cards within TheraNest

Written by Lauren Smith
Updated over a week ago

What is a Chargeback?

This article describes what a chargeback is, how to refute a chargeback, and the process of winning or losing a chargeback request.

Written by Lauren Smith
Updated over a week ago

How to Update Bank Account for Credit Card Processing

Update bank account to receive client credit card payment deposits

Written by Katie Dougherty
Updated over a week ago

Why was my Client's Credit Card Payment Declined?

There can be multiple reasons why a client's credit card fails to process. Read this article to learn what those decline messages mean.

Written by Katie Dougherty
Updated over a week ago

Understanding Credit Card Deposits and Processing Fee Withdraws

Written by Lauren Smith
Updated over a week ago

What types of Credit Cards does TheraNest accept?

TheraNest accepts the majority of major credit cards. Article goes over specifics.

Written by Katie Dougherty
Updated over a week ago

How to Add and Store Multiple Credit Cards in TheraNest

Written by Lauren Smith
Updated over a week ago

CVV Field Missing When Storing Credit Cards in TheraNest

Written by Lauren Smith
Updated over a week ago

How to Accept Credit Cards in TheraNest

TheraNest allows for the capability to accept credit card payments. This article walks you through those steps.

Written by Lauren Smith
Updated over a week ago

How to Void a Credit Card Payment

Void a credit card transaction made in TheraNest.

Written by Lauren Smith
Updated over a week ago

Where can I get my 1099 form?

Written by Lauren Smith
Updated over a week ago

Process Multiple Payments at Once

Creating batches of client credit card payments in TheraNest

Written by Lauren Smith
Updated over a week ago

Apply to Enroll in Credit Card Processing

Accept and process credit card payments.

Written by Lauren Smith
Updated over a week ago

Remove Client's Stored Credit Card

Article will will walk you through how to remove a client's stored credit card from their file.

Written by Lauren Smith
Updated over a week ago