When a payment is deleted in the Open Payment section and you want to check if payment has been charged or not:

  1. Go to your desired Client by either searching for them in the search bar or clicking on them in your client list. 
  2. Click Ledger to the right of the appropriate client's name.

 3) Click Payment History on the ledger page.

  • If you don't see the payment applied to an invoice, then payment wasn't applied.
  • If the client still owed $50, for example, then there must be an outstanding $50 invoice.
  • If the card was charged using our credit card system, we won't let you delete a payment. You have to refund it.
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